Event Master Ticketing

Ticketing for venues and promoters

Sell your own tickets.
Keep your customers.

A ticketing site that is yours: your domain, your Stripe account, your customer list. We take a service fee from the buyer, the same fee you're paying a ticketing company today, and split it with you instead of keeping it.

The money

Who gets what

The buyer pays the ticket price plus a service fee of $0.99 per ticket + 5%. Card processing comes out of that fee, not out of your ticket. What is left is split down the middle: half stays in your Stripe balance, half is ours.

Your take-home per ticket is the face value plus any booking fee you add, to the cent. No monthly fee for ticketing. No contract that holds your customer list hostage.

Example: a $30 ticket

Ticket
$30.00
Service fee ($0.99 + 5%)
$2.49
Buyer pays
$32.49
Card processing (2.9% + 30¢)
$1.24
Fee left to split
$1.25
You keep
$30.00 + $0.63
Event Master
$0.62

How it works

Five steps, then it's yours

  1. 01

    Connect Stripe

    Your venue becomes the merchant of record. Sales settle to your bank on Stripe's schedule, not ours.

  2. 02

    Put a show on

    Ticket types, prices, capacity, seating if you have it, promo codes, holds. Announce when you're ready.

  3. 03

    Sell

    Show page, calendar and checkout on your domain. Apple Pay, Google Pay and cards.

  4. 04

    Work the door

    Scan QR tickets from a phone. The guest list is cached, so a dead Wi-Fi night is still a working door.

  5. 05

    Settle

    Per-show settlement with every fee itemized. Refunds, transfers and disputes handled from the admin.

What's in the box

Everything a ticketing company has, on your domain

Show pages and calendar

Announce, pause sales, cancel with automatic refunds. iCal feed for the regulars.

Ticket types

GA, VIP, tables, sections, packages. Presets so the next show takes a minute.

Seating

Draw the chart once. A seat sells once, across every ticket type that can claim it.

QR tickets that rotate

The code changes every 30 seconds. A screenshot sent to a friend is not a second ticket.

Door that works offline

Guest list cached on the phone, check-ins queued and synced when the signal returns.

Box office and comps

Sell at the window, comp the band, hold seats for the owner.

Refunds and transfers

Buyer-request and cancellation refunds with the right fee treatment. Ticket transfer by email.

Refundable-ticket upgrade

An optional add-on the buyer pays for, split with you, that funds the refunds you honor.

Your customers, yours

Every buyer in your list. Email campaigns, show reminders, birthday notes, unsubscribe handled.

Meta pixel and CAPI

Purchases reported server-side, so your Facebook ads finally attribute a sale.

Roles and audit

Owner, GM, marketing, front door. Custom positions. Every change logged with who and when.

A whole website, if you want it

Menu, hours, gallery, cabins, group bookings, a guest Wi-Fi portal that asks for reviews. Or just ticketing.

Two shapes

Venues and promoters

You own the room

A venue

One site for the building: shows, menu, hours, the works. Ticketing is the part that pays for it.

You book other people's rooms

A promoter

A calendar, a show page and a checkout, with each show at its venue. The way a ticketing company's own pages work.
  • Prekindle and other exports imported, customers included
  • Runs on your domain with your name on every email
  • You get a full admin; we get nothing but the fee
  • Live in about a week

Questions

What venues ask first

What does it cost?+

Nothing monthly for ticketing. The buyer pays a service fee of $0.99 per ticket plus 5%. Card processing comes out of that fee, and what is left is split half and half between you and us. Your face value, plus any booking fee you add, is yours to the cent.

Where does the money go?+

Straight to your own Stripe account. You are the merchant of record, and sales pay out to your bank on Stripe's schedule. We never hold your ticket money.

Who owns the customer list?+

You do. Every buyer lands in your own list, which you can email, export and keep. Nothing holds it hostage if you leave.

Can I bring my customers from Prekindle or another ticketing company?+

Yes. We import the export from your current ticketing company, customers included, so your first announcement reaches the people who already buy from you.

Who handles refunds and chargebacks?+

You decide refunds, from your admin: buyer requests, cancellations, and an optional refundable-ticket upgrade the buyer pays for. Because the sale is yours, disputes come to your Stripe account, and you answer them from the same admin.

What happens at the door if the Wi-Fi dies?+

The door keeps working. The guest list is cached on the phone, check-ins queue up, and they sync when the signal comes back. QR codes rotate every 30 seconds, so a screenshot does not get a second person in.

How long does it take to start selling?+

About a week from the first conversation to your first show on sale on your own site.

Put your next show on sale on your own site.

Tell us the room, what you sell now and the first date. We'll show you the admin and the numbers.

Start the conversation